[Resolved] Idea Cellular — * urgent solution require* heavy network issue at my place

Rajul Maru

from Mumbai, Maharashtra

Address:

400067

Hi,

My name is rajul maru & my mobile no. Is +[protected] which is idea connection i would like to inform you that from last 10 days i am suffering from heavy network issue no one network is shown in my cellphone not only in my cellphone but i have 2 more connection on idea which is having same problem

No call is incoming or i can not do outgoing calls. I can't understand what is wrong with us. Is there is any problem in idea connection because i have done recharge of around rs.500 for 3 months unlimited plan but i can not find worthwhile without network.

I am telling you in a serious note if this problem still exist for 1 more day defiantly i will port my all 3 idea connection to any other service provider. If you can not provide guaranteed service than how can you expect large market share?

And if i will port my no. To other service provider than i want my last recharge money back... Everyone is messaging me on whatsapp (Connected through wifi) that your call is unavailable. I want urgent solution for my problem...

You can contact me through my following details :-
1. Name - rajul m. Maru
2. Contact no. - +[protected]
3. Email id - maru. [protected]@gmail.com

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Aug 20, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, request was raised for mobile number portability and the same has been closed on 19/07/18. However, as the complaint has been raised for your network & data service concern and the resolution has been communicated to you that we are trying our best to enhance the network coverage in your region.

Regards,
Neha

Verified Support

Jul 20, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, request was raised for mobile number portability and the same has been closed on 18/07/18. However, as the complaint has been raised for your network & data service concern and the resolution has been communicated to you that we are trying our best to enhance the network coverage in your region.

( Kindly ignore the previous comment)

Regards,
Neha