[Resolved] Idea Cellular — Use of vulgar word on telicon from idea representative

atulpund25

from Nashik, Maharashtra

Address:

Nashik, Maharashtra, 422303

Dear sir,
I have sent the message to 1900 on 01.03.2017 at 12.30 pm for Number Portability.
As per idea company policy i got call from idea but due to some reason i could not received.
Lastly i got call from [protected] on 01.03.2017 at 6.31 pm and call duration was 3.07 minutes.
Mr.vishal toked with me abusively.
Here i am attaching some message snapshot.
Its humble request to you your please don not use vulgar word with customers.
please look in to this matter.
Expected positive Response.
Thanks
Regards,
Mr. Atul Pund,
Contact details
[protected]
[protected]@gmail.com

+3 photos

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Apr 10, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Idea Cellular Customer Care's response Hi Atul,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Mangesh

Verified Support

Mar 03, 2017

Idea Cellular Customer Care's response Hi Atul,

As per your telecon with our customer service associate on 3rd March 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Abhi

Mar 05, 2017

Updated by atulpund25 Dear Idea Cellular Customer Care,
thanks

Verified Support

Mar 07, 2017

Idea Cellular Customer Care's response Hi Atul,

As per your telecom with our customer service associate on 6th March 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Mangesh