[Resolved]  Idea Cellular — Very poor Customer service

Address:

Pune, Maharashtra, 411041

Hello, I am Chaitanya Jadhav from Pune and my idea Postpaid no is:[protected]. I had registered a complaint against idea for not providing assistance to convert my number from postpaid to prepaid. Here is the link of previously submitted complaint: https://www.consumercomplaints.in/idea-cellular-mnp-problem-with-idea-c1398610 . After submission of the complaint i did got a call from idea support and they provided me the number of one of their idea executive Mr. Anand Kulkarni, No:[protected], I did call him and he asked me to visit idea store at dhayari pune. Accordingly, I visited the store third time in a row, and a employee over there asked me to pay the outstanding bill, and so i did and the bill reference number:[protected]. After paying the bill i was supposed to submit the documents and i provided him with my passport copy, at the first he denied me telling that photo is not clear, so i provided him with another copy with most clearest picture of mine on the document, and after he again denied saying that there has to be some kind of stamp on the passport and started giving me useless reasons. I have provided with original copy of passport, still he refused to accept, and henceforth i called Mr. Anand Kulkarni, even he did not provided any good assistance. With this com[plaint i am attaching the photocopy of my passport, bill paid receipts.