[Resolved]  Idea Cellular — very slow 3g speed

Address:500081

I recharged by number with 399 pack - unlimited calls and 1 gb data per day valid for 80 days. But i observed that the net speed is very low and i am not able to download few mb files also. If i try to download any file larger than 50 mb, it showing the download time as few days. And though there is full signal at some places, i am not getting internet at all. Please check.

Regards,
Sandhya
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2019
Idea Cellular Customer Care's response
Dear Customer,
As per recent communication, we would like to inform you that your concern has been rais ed under complaint no:[protected], which is expected to be closed by 25/01/2019. Your patience & cooperation while we work on this, is much appreciated. 
Regards,
Leena
Complaint comments 

Comments

Please tell me postpaid puk code
bhuvana kadiveti's reply, Jan 16, 2019
Please tell me postpaid puk code
Idea Cellular Customer Care's response, Jan 21, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi
I want to port my number in jio because you network on my number [protected] is very poor i cant able to receive calls and i am so irritate. so you solve my problems in 2 hours otherwise i port my number in jio tommorow
Contact no -[protected]
[protected]@gmail.com
Idea Cellular Customer Care's response, Jan 21, 2019
Verified Support
Dear Customer,

Apologies for the inconvenience caused. As per our record, your network complaint is in progress under ref. no. 1-269637769277 and you shall hear on the same till 22/01/2019. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information