[Resolved] Idea Cellular — very slow 4g internet speed | |||
Dear sir I am using your network since 10 years but in last 15 days i m facing problem of slow speed of internet in my area. About that i m complain in ur customer care executive in 10 days back they give me reply that ur network improve up to 30 march 2019.in 30 march 2019 i m receiving a call from ur executive that sir we r improve u area network plz checked it and sent me message that my problem is resolved through communication id[protected] after that i m checking my net speed then problem remain same "my fb not working properly youtube not running smoothly" then i am again calling u r executive then tell the whole problem then he told me that sir ur problem solved upto 4 april 2019 and my complain id[protected]. So my only concern that please improve ur network speed and the whole my data days which i m not using ur net properly which is arount 15 days are give to me extra in my package or i m port my network to some other good network. Thank you Name-ramakant verma Mob no-[protected] Problem - slow internet like 2g speed Problem area-1. Kasaridih kanhaiyapuri behind vimal traders Durg (C. G.) -491001 2. State bank of india sector 1 branch bhilai-490001. Was this information helpful? | |||
May 2, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 01, 2019 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. As per our record, we've informed you that network Visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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