[Resolved]  Idea Cellular — What is the prorated overage charges showing in my apr 17 bill

Address:560047

As per my apr 17 idea bill, its shows a charge of rs.2000/- as prorated overage charges. When we called the call centre they informed that they dont have details about that and immediately my number bared from outgoing calls and after 10 days incoming call also. Today i received the bill and its show the same as prorated overage charges. I m using this mobile number since last five years and not yet changed the number even i transferred from my native with an intention that idea will be good in karantaka. Would like to know how this charge is coming to me. Till i convince or reverse this i will not pay for this bill
Regards
Krishna kumar mk
[protected]
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May 26, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Apr 25, 2017
Updated by krishnakumar.mk
Very Bad impression made by idea after speaking with call centre...dear persons please dont take idea conection...please
Verified Support
Apr 25, 2017
Idea Cellular Customer Care's response
Dear Krishna,

We are sorry for the inconvenience caused to you. We understand your concern and please share your proper 10 digit Idea mobile number or alternate number for better assistance.

Regards,
Vicky
Apr 27, 2017
Updated by krishnakumar.mk
My Number: [protected]
May 04, 2017
Updated by krishnakumar.mk
Dear Readers,
Please see no response regarding how they charged the amount, now i m getting idea call centre that if i not pay this amount they are going to suit case...Mobile companies are enjoying

Dear IDEA,
If not clarifying properly, this amount will not pay
Complaint comments 

Comments

Dear Mr. Vicky
after reading my message you are asking this question ?
or just want to delay...without convincing i will not pay this amount
if you are not going to close this issue with in one week, i will cancel all my idea numbers and will move to next SP
regards
Krishna Kumar MK

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