[Resolved] Idea Cellular — wrong bills | |||
Sir i am a idea costumer for a long time but suddenly i have issue this idea network services so i port out my number to reliance jio company. My idea number is postpaid so i clear my due bill payment at port out time my bill is that time was 460/- so paid 500/- that time because of port out time limit is 6 to 7 days so i pay extra. My number port out to idea to jio my number activated is been a 15 days ago now idea company send me a bill again and that bill is 385/- how is this possible if i have any amount of bill pending than company not allow me to port out dear sir please do some action about this because i am not a single person who face this type of problems. My contact and my idea port out number [protected] Was this information helpful? | |||
Jan 27, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 27, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we have escalated your concern to our respective team. Our concern team will get back to you for further assistance. Regards, Lakshmi | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi