[Resolved]  Idea Cellular — Wrong commitment and wrong bill

Address:

Indore, Madhya Pradesh

The bill amt is not correct at all.in starting once i paid but i am not going to pay again for my no.[protected]. when i called up customer care they said i had used my 350 minutes in first 6 days which was not correct pls check it out twice before sending the bill i am not a frequent caller so there is no question that i used my minutes my two numbers which i called regularly are free by this number. when i had opted for this connection exe. said me 350 minutes i can use as i want. but now ur people are saying minutes are available only local mobile to mobile.land line & std will charge separately this not done wrong commitment to provide connection (we opted for 3 numbers other two are [protected], [protected])i am not going to pay this much bill for sure.some small charges for internet using who used it.till 1/09/15 *147# was giving 143rs as billed amt in 4 days it raised to 275rs how do you manage this hats off. on customer care they say this is corporate number we does not have details pls visit idea point on idea point they said don't have any details contact to your agent what is this when u does not have our details why u connected us to call center. idea points will take payment of bill but cannot provide details.very bad u are ready to take money but not ready to provide services. i was having reliance number but because of bad service i opted idea but not satisfied.you say value our association but i disagree and like this wrong billings this will not continued. this ur system mistake request you to pls make it correct i am not going to bear it. Rupa [protected]