[Resolved]  Idea Cellular — Wrong deduction of the amount due to some mydala

Address:

New Delhi, Delhi, 110054

My account was deducted with an amount of Rs. 29/- for the activation of some stupid my dala deal on 15.02.2017. I got a text from Idea that Rs. 29/- has been deducted for downloading my dala powered deal from my dala.
Before that text, i did not know what the hell my dala is, so how can i even access for it and download anything.
After that when i search for my dala j got to know that it is an app.
Today when i contacted customer care, they are repeating only one line like parrot that i might have downloaded something because of which the amount has been deducted.
I dont get that how can i download a deal without even visiting the site or app of my dala or idea, further in every app or every site before activating anything the site ask for the number to be entered manually for which i want to activate the deal, how can it automatically gets activated and amount has been deducted (New way of earning income IDEA).
Further even if any of the deal is activated in any of the app then how is it possible that i did not get any of the promotional text from mydala till now but only one texr from idea about the deduction.
Isn't it strange that we had paid for something and we dont know what it is for or what are the benefits we'll get.
There are numerous complaints from the customers of idea regarding deduction of the amount for this non sense mydala.

I want my entire amount of Rs. 29/- back.

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