Idea Cellular — Wrong info by idea | |||
Sir, this is to inform u that i was using a vodafone connection and one day i got a call from idea and they asked me about the plan of my prepaid number to which i replied as per the situation then they told me the plan which currently idea was offering in which he promised me that iwill get 30 paise per minute local calls and 35 paise per minute std calls throught the life of the sim which i find a bit economical as compared to my current vodafone plan at that time and he tried to lure me and after his continuous calls i was confident that call is coming from idea and he demanded that i have to pay 100 RS for the sim and plus i will get Rs. 100 talktime and finally i decided to switch to idea with my current number which was a vodafone number and to be confident i confirmed the plan again and again and even i stressed on the word that this reduced call rate will be applicable to me throughout the life of the sim he said yes it will be applicable even when the executive come to me for delivering of the sim card i also confirmed the plan from him also assured me of getting the reduced call rates throught the life, but its very shameful to inform you that for the first three months i got the benefit of reduced talk time but after 3 months my call rates increased to normal rates as applicable to general customers which leads to very disappointment for me and i was very angry at that time because i never wanted to leave vodafone but i left it because of the plan told to me by the idea and now i again wanted to switch back to idea so i first decided to bring it to your notice so that you should check the malpractices prevelant in the market by the idea executives and i also seek justice on this issue from the idea. So i hope for positive response from your side so that there will be no need for me to seek justice in other upper authorities. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular