[Resolved]  Idea Cellular — Wrong Unbilled Amount

Address:

Pune, Maharashtra

I am a user of Idea postpaid [protected] I had a plan of 2GB 2G worth Rs 180 of Tata Motors internet pack activated on the above number. This months billing started on 19th June, 2015. The plan was already activated since few month. My bill was around Rs 350 every month. After using the internet on the data pack for one week, I asked customer care to deactivate the plan. I did not use full 2GB data, I hardly used half of the data pack. I was shocked when the unbilled amout was shown to be Rs 1918 This is upsetting me because the outgoing services of my number are cut off. I need this to be resolved because I am not ready to pay this much amount as I should only pay for the amount of data I have used on the data pack. I need to know as soon as I can about this issue whether this unbilled amout maybe wrong and if the final billing amount would be 1918? Date of complaint: 29/06/2015