[Resolved]  Idea Cellular — wrongly barred calls without proper information

Address:Bangalore, Karnataka

I ported from airtel to idea - my biggest mistake - and everything worked fine for 2 months. Suddenly i couldn’t call anyone, when i complained they said it’s due to the outstanding amount from the previous network.

I accept that it was my fault that i didn’t pay the amount with in the stipulated date. But you cannot bar my calls just like that without information. They said they had already send an sms about 20 days back. You guys keep on spamming my inbox with nonsense messages and expect me to go through all the messages???

Seriously bad customer experience.

Regards,
Dkb
[protected]
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Nov 21, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2017
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, We have confirmed that your concern has been resolved.

Regards,
Lakshmi.
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