Idea Communication — Data Pack not updated in Account

abhideeplove

from Mumbai, Maharashtra

Address:

Ranchi, Jharkhand

Dear Sir/Madam, I am Idea customer of Mumbai Region from 2010. My number is +91-[protected]. Currently i came to my hometown Jharkhand. I have recharged my number with 100 Rs. on 14/09/2015 and 3G data pack of 245 at same time. Next day on 15/09/2015 at night i checked my balance and found balance is 0.30 and net pack is not working. Currently i am in roaming and staying in Ranchi, Jharkhand. Please rectify my problem ASAP. Hope complaint will be resolved soon. Thanks and Regards, Abhishek Kumar Mishra

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

abhideeplove

from Mumbai, Maharashtra

Dear Sir/Madam,

Still my issue has not been resolved. You can contact me know or today. Sorry for your inconvenience.

Thanks na dRegards,
Abhishek Kumar Mishra

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that your complaint for GPRS pack has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular