Idea Mobile Network — Activating new user SIM using my BSNL contact No without my permission

Address:Muzaffarnagar, Uttar Pradesh

I have a BSNL prepaid SIM having mobile No [protected] registered in my name as Vaishali Agarwal. Off late I have been receiving SMS for activation of new IDEA SIM using this No as acquaintance without my verification/permission. It has happened four times till now out of which once even after lodging a formal complaint with IDEA on customer care. The details are as follows:- Date No Activated Time 28 Jul 2015 [protected] 09:54;45 PM 29 Jul 2015 [protected] 08:47:07 PM 03 Aug 2015 [protected] 09:26:14 PM 14 Aug 2015 [protected] 05:12:33 PM
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Vishi Goyal,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 21st Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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