[Resolved] Idea — Mobile number not ported and I am not able to use my number | |||
On requesting sim port, Idea sent me message that my number will be ported on 13/11/16 midnight but still it is not ported. I called their retail service center multiple times and also their call center but they told me to wait and provided no solution. I am facing lot of inconvenience and I want compensation due to mental agony I have faced and want that idea dealer from whom I have taken the sim to shut down his store immediately and call center guy Arvind Parmar to get fired immediately. Was this information helpful? | |||
Dec 19, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 14, 2016 Idea Cellular Customer Care's response Hi, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Mangesh Verified Support Nov 14, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 14th November 2016, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest. Regards, Esther Verified Support Nov 17, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 16th November 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Esther | |||
 2 Comments | |||
Comments
My number is [protected]
I need my idea call detail for last 2 monts please send to my mail id all in coming and outgoing telephone number also need. and also send my value added sevices to my number on my e-mail id - [protected]@gmail.com
I need my idea call detail for last 2 monts please send to my mail id all in coming and outgoing telephone number also need. and also send my value added sevices to my number on my e-mail id - [protected]@gmail.com
Idea Cellular Customer Care's response, Nov 15, 2016
Verified Support
Hi Ragunath,
Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Esther
Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Esther
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We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Regards,
Esther