[Resolved] Idea Money — Fraud fraud idea money transaction calls

gabuji

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400706
Website:	IDEAMONY

Hallo sir
I am Nitin from Mumbai. I have received a phone call fraud SBI lady[protected] asking me to adjust the rewards points Rs. 4998/- to the next payment she told me my card number so i agreed. then she ask for the OTP which I received in the sms after that 3 transactions of Rs. 4998 each took place.For the Fraud transaction using my SBI credit card card. Merchant is Idea Money Mumbai.

Below are the Fraud transaction (Narration & Debited Amount taken from Account statement) on my SBI credit card on 29-April 2017.

1. IDEA CELL- BILLDESK IDEAMONEY MUMBAI – Rs. 4, 998.00
2. IDEA CELL- BILLDESK IDEAMONEY MUMBAI – Rs. 4, 998.00
3. IDEA CELL- BILLDESK IDEAMONEY MUMBAI – Rs. 4, 998.00

I got call from [protected].

Please take severe action against the people who did this and reverse the amount back to my account immediately...
I have enclosed screenshots those transaction

+6 photos

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Jun 22, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 21, 2017

Idea Cellular Customer Care's response Dear Gabuji,

We are sorry for the inconvenience caused to you. We request you to please dial 55400 or [protected] for our Idea customer care helpline and toll free number for better assistance.

Regards,
Vicky