[Resolved] Idea Money — fraudulent case transactions in my credit card

MohanInjapuri

from Delhi, Delhi

Address:	400083
Website:	www.consumercomplaints.in/new_complaint

Dear ideamoney,

Yesterdya someone did a fraud transaction from my account using ideamoney. Please help me.

I got a call from stranger (Named sarika joshit) on 15/02/2018 and she told that they are calling from hdfc credit card department / payindia phone number – [protected].

They asked me to provide a different credit card details where we can deposit the point, post which you can redemend, hence i used my friend's cre
D and provided the details, smartly they have taken card detail and did transaction. I am giving transaction detail below –

Within no times they transacted rs.4921+4975+4971+4000+4000/-

Request you to please cancel this transaction and revert back my money.
I have send mail to [protected]@idea. Adityabirla.com for same.

I have observed in others complaints that all these fraud calls are coming from uttar pradesh from below mobile numbers -

Idea money and oxigenwallet.com

Kindly help to recover this amount

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Mar 24, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone. Also, we suggest you to take the help of legal authorities, file the FIR for your concern and keep the follow up for the same. However, you can contact on [protected], [protected] for Idea money service or complaints if any.

Regards,
Lavina

Feb 19, 2018

Updated by MohanInjapuri Thanks for reply. I would like to inform that i have already logged as complaint to the respective police station. Please find the attached copy with acknowledgment.

Verified Support

Feb 21, 2018

Idea Cellular Customer Care's response Dear Customer,

We suggest you to keep the follow up of your case raised from your end. If any details required from our end, we will provide you the same with the help of our respective team.

Regards,
Lavina