[Resolved]  Idea Money — I got fraud call on 10/07/2017 through boi atm card debited twice

Address:560030
Website:website

I got fraud call on 10/07/2017 from mobilenumber :[protected] saying my bank of india debit card reward points got expired and you can opt for cash back amount of 4992 rs. Caller asked me to provide debit card number to get amount back. Initially i denied sharing personal details. But after some discussion i agreed to share my debit card nos and otp. Amount got deducted from my account instantly twice and was transferred to ideamoney vide transaction numbers 1. Medr/ideamoney /552913/ and
2. Medr/ideamoney /555553. When i went asked to the bank, they replied saying we will check and it will be credited to your account that money lying in ideamoney account within 1 week. After 1 week, they sent me a sms saying my request is denied. Please help me in this regard am not consumer of ideamoney

But no money was transferred.
Customer care needs to check ideamoney account in haryana state may be twicecdebited to my account big fraud in india someone innocents money is transferring to ideamoney in the market
If it is good company kindly help out in this issue regarding mob no.[protected]
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Aug 21, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Idea Cellular Customer Care's response
Dear Sir,

Sorry for delay in response. We request you to get in touch with your bank for the same.

Regards,
Yogita
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