[Resolved] Idea — Not allowing to port to another service provider

Suresh Azari

Address:	Chennai, Tamil Nadu, 600016
Website:	www.ideacellular.com

Am using idea SIM. I disappointed with the service. So i tried to port the SIM to Airtel. I given the application to airtel portlet. Then i got a call from Idea. I clearly said that am Not satisfied with idea. But They Rejected my porting process from Idea network side. after that i tried second time This time also they rejected. Am helpless. What can i do now. i dont know how to get release from Idea network. They are not allowing me to switch another network

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Oct 16, 2017

Complaint marked as Resolved

Not resolved, Not received the proper clarication

Idea Cellular customer support has been notified about the posted complaint.

Feb 09, 2017

Updated by Suresh Azari Anyone please help me raise a legal case on this.

Verified Support

Feb 09, 2017

Idea Cellular Customer Care's response Hi Suresh,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Maroof

Verified Support

Feb 15, 2017

Idea Cellular Customer Care's response Hi Suresh,

As per our recent telecon, we wish to inform you that we are working on your concern & we will get in touch with you soon.

Regards,
Mak

Feb 17, 2017

Updated by Suresh Azari Not resolved, How to re open the request?

Verified Support

Feb 21, 2017

Idea Cellular Customer Care's response Hi Suresh,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Paras

Verified Support

Feb 21, 2017

Idea Cellular Customer Care's response Hi Suresh,

As per your telecon with our customer service associate on 21st February 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Suhas

Feb 24, 2017

Updated by Suresh Azari But there is no Use, Very worst customer care

Feb 24, 2017

Updated by Suresh Azari My problem is not resolved, But the request is in resolved status. There is no Use, Very worst customer care