[Resolved]  Idea — Number terminated without any prior notification or reason

Address:

Jaipur, Rajasthan, 302018

My number ([protected]) was deactivated without prior information on 1 oct 2016. No notification about this was provided to me. According to customer care it was terminated due to telemarketing activity which is absurd because i've been using this number as a personal number for last 8 years. Customer care didn't have any explanation about to whom and when telemarketing calls were made (Because i haven't made any telemarketing calls, all calls were made to numbers i've been calling regularly for past few years.) i had balance of around rs 50 which was also usurped by the company in this act of harassment. I've been facing may problems due to this sudden termination of number. Kindly correct and reactivate the number asap.