[Resolved] Idea — recharge

[Resolved] Idea — recharge

S sarveshbro from Kanpur, Uttar Pradesh

Sir i recharge my moblile by rs 65 before frc of 176 28 day unlimited talk time after recharged i asked costomer care representative about my 65 rupee recharge he told me that no such recharge intiated he just say if any recharge intiated then it come in your account but nothing such happened i call again they say no such recharge intiated sir please help me... Mobile no - [protected] Was this information helpful? No (0) Yes (0)
Dec 17, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Nov 15, 2018 Updated by sarveshbro Sir please help me Nov 16, 2018 Updated by sarveshbro Sir please help me Verified Support Nov 16, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, kindly share the required screenshot of the bank statement reflecting particular transactions so that we can assist you further. Regards, Prajakta
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Comments

Santhosh Tiptur

from Bengaluru, Karnataka

The rechargeof mobile reference No:[protected] of Rs. 348.00 for my mobile on 12/11/2018 20:41:12. But payment gateway upi: [protected]@icici
rejecting to give back money to bank account so please help me
thank you

Idea Cellular Customer Care's response, Nov 16, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta