[Resolved] Idea — sim not showing network

Leena Shaikh

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411057

Hi team,
I recently port my number from reliance to Idea and after activation of card when I put it in slot 2 it is not showing network. However if I put in slot 1 it works. I cannot use my slot 1 as I already have one number and it works only in slot 1
Please resolve my issue or let me know if I should switch to another network if idea SIM won't work.
My number is [protected]

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Feb 2, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2017

Idea Cellular Customer Care's response Dear Customer,

As per our telecon, we request you to check with your handset as you aren't facing the network issue in other handsets. If the issue still persists, you can contact us on 12345 or 198 for better assistance.

Regards,
Lavina