[Resolved] Idea Telecom — Billing problem

sunny saurabh

from Dimapur, Assam

Address:

122001

Actually I use about rs 1600 but they forcing me to pay about rs 3.5k.and also tell me that if you not pay the bill then I will lodge complaint against you in the police station.and also forcing my family and my friend if he don't pay the total amount then we will complaint over you.
My concern is that when I am not use the service at last 3 month why we pay rs 3.5k.

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Apr 10, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2017

Idea Cellular Customer Care's response Hi Saurabh,

We regret the trouble with your Idea mobile bill. We'll check this and update u soon. You can also call 198 from your Idea mobile for further assistance.

Regards,
Abhi

Verified Support

Mar 05, 2017

Idea Cellular Customer Care's response Hi Saurabh,

We were unable to get in touch on the number given by you, please provide a date and time more convenient to you for us to have your issue resolved.

Regards,
Abhi

Mar 06, 2017

Updated by sunny saurabh My contact no is [protected]

Mar 06, 2017

Updated by sunny saurabh You can contact any time

Verified Support

Mar 10, 2017

Idea Cellular Customer Care's response Hi Saurabh,

We tried to reach you at your given numbers however we couldn't do so. Hence, we request you to provide a convenient date & time for us to resolve your issue.

Regards,
Abhi