[Resolved]  IDFC Bank — Fastag not created in spite paying the fees

Address:

Bangalore, Karnataka, 560100

I have applied for FastTag in electronic city Toll Way in bangalore on January 31st 2017. i was asked to pay the joining fees of 500 + 200 as extra amount for the fast tag amount. I did a Online Transfer from my HDFC account through IMPS Ref #[protected], RRN #[protected] to the beneficiary Account #[protected]. which was confirmed by the bank employee. But when i contacted them. they said the amount transferred from my account to the IDFC bank is not reflecting. also now the response is very bad and say they cannot process the request. But with all this happening the IDFC bank has created account(61379) on my name to do Fast TAG transaction which means they have received the amount and created the account. Kindy investigate and take appropriate actions.