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IDP IELTS

Idp Ielts — 15650 got deducted but slot not booked

Today i was booking for my IELTS exam slot on 6th of June through Idp, after registration it directed me towards payment gateway
I choose ROZORPAY, during the transaction time the I got mail from my bank saying 15650 got deducted
But I was in shock as in the web page of Idp the payment was not conformed n stated error,
I tried calling their customer care but it was of no use they were rude and cut of my call
Please make sure the refund is done
I am very tensed right now
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