IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 1%
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75
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
378
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113

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



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Customer satisfaction rating
1%
Complaints
75
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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IDP IELTS Complaints & Reviews

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Idp Ielts — refund

 shubhs@27 on Jan 19, 2018
The money has been deducted on 21st nov. 2017, but the booking is not confirmed.in fact there's no booking on my passport no. As per idp ielts information. I called & emailed them several times & each time i call them they asked me for the statement reflecting the amount, transaction number & a scan of my passport which i did send several times. I called my bank & it shows them that the transaction has successfully happened with rs.12250 debiting from my account. I just want my money refunded at the very soonest. This is like cheating the test takers for no reason. Regards....
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — i am complaining that idp is not providing me trf and not picking call directly.

 Lovepreet Singh Wirring on Jan 2, 2018
I got my ielts result on 28th of december in 2017. I wanna apply for canada and i did not grt trf. Without trf i cannot apply for offer letter. I am facing several issues due to idp. Day by day i am getting late for my further studies. You will be responsible for it if i can't get trf as soon as possible. Already i wait for 5 days. I am getting too late. Also, i got less band score in writing module. I got only 5.5 and i wanna apply for rechecking. I can't apply for rechecking without trf. I will be very thankful to you if you provide me trf as soon. Already i wait for 5 days....
Complaint comments  Read comments Complaint category Education

Idp Ielts — idp ielts terms and conditions

 Vani512 on Dec 11, 2017
When booking a ielts test, selecting test dates are misleading.
You can choose the date for written test, but not the speech test.

The date for speech test is randomly chosen. They refuse to change the test date or refund the money.

The only explanation given is that they have put it as a 15th point in the terms and conditions page.

Why is not prominently displayed while selecting the written test dates? This is clear cheating....
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — still not received trf

 Monik1997 on Dec 6, 2017
I did my ielts test on[protected] at madurai. My results published on[protected]. And still i’ve not received my trf, there is no dispatch details provided me. I am in the urgent need of my trf for applying to the university. So please help me with it. And i’ve tried to reach you through helpline several times, but it was not reachable. Please don’t ignore this and take necessary steps on it....
Complaint comments  Read comments Complaint category Education

Idp Ielts — unprofessional attitude of advisor

 Varshakartik on Nov 28, 2017
I recently took admission for course in nz for oct'17 intake. Due to delay in the visa, my counsellor asked me to reapply for january which i agreed to since he said i won't have to pay a penny extra. However, when going through the new offer letter i realised there was a hike in fee by 400 dollars. It's really unfortunate i wasn't communicated about the same and when questioning him, he said he cannot do anything about it and i'll have to pay it. The attitude of my advisor has always been very casual since the beginning of the process. I have escalated about him to his seniors without any use....
Complaint comments  Read comments Complaint category Education

Idp Ielts — dissatisfied with results

 rajita nayyar on Nov 25, 2017
I am deeply depressed and disappointed of my results. I have appeared consistently for 3 times with idp. Everytime my scores were upto the mark except listening. For your reference, you can evaluate yourself. My candidate numbers were 064688, 216977, 263319. I was so much confident that first time i went for eor also spending 9000/- but results were unchanged to my dismay. This time i was 100% sure but again my result in writing module was just less by 0.5 band. I fail to understand that how can a candidate with such high scores in other modules, cannot improve on her writing even in 3 attempts?
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — fraudulent ielts exam

 Johnson V Alexander on Nov 12, 2017
Hi,
My name is johnson. I gave my exam on 28th of oct. I was quite shocked to see my worthless results. People out there are very keen to talk and help us but they are all business minded. I gave my exam with 100 percent efforts but failed in my results. I'm not sure what went wrong but i think they have knowingly failed me, to enroll once again and keep there business alive. Totally bad experience with idp.

I don't know why these people do exist in the world. Looting our money will only make you down. You have no idea if u continue this practice, further will only put a...
Complaint comments  Read comments Complaint category Education

Idp Ielts — purposely downgrading at ielts

 Rupesh Choudhary on Nov 5, 2017
I really doubt that they even check our answers sheet. I was expecting a band score of atleast 8 in my reading and was confident about it but seems like they down actors with score of 6.5. I really wonder if they check answer sheets. Thoroughly or they pick people in the lot to whom they want to downscore. This is money making process. After taking souch amount of money why don't thry make process more transparent by making it online.
Idp is running out a big scam.

People prefer to go for british council instead of idp...
Complaint comments  Read comments Complaint category Other

Idp Ielts — no proper prior intimation regarding an examination and extremely poor customer service

 Abi4399 on Oct 23, 2017
I had registered for ielts ukvi ac exam to be conducted on 14/10/2017 via idp india. Once i registered they delivered an email to me stating that the details about the speaking test schedule will be intimated to the candidate 7 days prior to the date of examination. The email further stated that the candidate can check their speaking test details on their online portal or by idp ielts voicemail no. As i had registered for 14/10/2017 (Saturday), i checked for the speaking test schedule on 8/10/2017 (Sunday) and 9/10/2017 (Monday) through the online portal and the voicemail no. Confused that the email...
Complaint comments  Read comments Complaint category Education

Idp Ielts — complain

 Er Ayushi Patel on Oct 18, 2017
Hello sir,
I have appeared my ielts on 5th october 2017 and today i get my result. Which was really a shocking one. I don't understand how idp give bands. First time i have appeared in british and i got 7 bands in speaking.
I am surprised that miss banerjee gave me just 5.5. It was really unfair to the students who are really capable at speaking. As i have given my best in speaking and was very nice. Really unsatisfied with speaking score and i am much dissapointed with miss banerjee.
It is a tremendous shock. I request you to respond me in my favour...
Complaint comments  Read comments Complaint category Education

Idp Ielts — I didn't receive the trf

 Udaykumar palsam on Oct 14, 2017
Respected sir,
Iam palsam udaykumar. I wrote on the exam on september 9 2017. I didn't receive the trf till now. Exam is completed about a month till now i didn't receive the trf. So please tell the details of the courier number for to know where the post is or can i apply at your office for another trf. So please kindly provide information about the trf whether it is posted or not....
Complaint comments  Read comments Complaint category Education

Idp Ielts — corrections of papers by idp mentor. making business or what?

 hafeez hafeez on Oct 13, 2017
Hello sir/madam
My name is hafeez, today i got the results of ielts which my wife had written it on 30 of september. When i saw the results she got in speaking 6 listening 6.5, writing 6.5 and in reading it was a tremendous horrible she got only 1
According to my wife she had written well reading as well.
1 mark is not a score she deserves i kindly request you to check on this issue there might be something wrong which is done by mistakenly. I kindly request you to recheck the problem and send this message to highers to look after what went wrong with the faculty of our hyderabad...
Complaint comments  Read comments Complaint category Education

Idp Ielts — behaviour of staff assigned at jalandhar

 maksah on Sep 26, 2017
Respected sir,
I have been informing the counsellor from last one week that my gic account fr canada study visa is nt yet opened but the person assigned has a very lame approach towards my case, even today the same thing happened and i got sick of this attitude by the staff people so i am lodging a complaint against this. Its a request that keep my details confidential n i m not mentioning the staff name as i dont want something mishappens in my filing. Please have a meeting and sort n tell the staff of jalandhar branch that how to behave with clients atleast....
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — about my institute bbs institute bhagta bhai ka bathinda punjab 151206

 iqbalvirk90@gmail.com on Sep 22, 2017
I m a trainee of ielts in aforementioned institute yesterday they made a rude behaviour with me like a street dog, they kicked me out of their institute and today i go to attend the class the gun man rudely asked us not to enter in the institute dear sir or madam please give me justice thats not look fair the shakshi mam hurts my self respect please look into the matter the number of institute is [protected]...
Complaint comments  Read comments [1]Complaint category Institutes

Idp Ielts — quality of headphones

 Rangara on Sep 18, 2017
I recently appeared for exam on 9th september 2017. I found headphones are not working proper when invigilator asked us to test with sample sound. I inform to invigilator, they had just down the volume and told me that it's working.

But i found again when the actual exam was started in section 3 there was some problem with headphones and the invigilator told me aftr exam we will look into problem.

I lost my concentration which will eventually affect my result. And they also kept asking me question during my reading task i was not able to concentrate in exam. Everything...
Complaint comments  Read comments Complaint category Other

Idp Ielts — I did not receive any information about my test details which will be on august 3 rd 2017

 arsha antu on Jul 30, 2017
Respected sir, my name is arsha antu, i have registered my ielts exam on august 3, 2017, kochi, academic. But i didn't get any mail and sms regarding my test. I have booked through an agency so i didn't know my reference number. My passport number is l8748585. Please sent details about my test to this mail id : arshalantupynadath@gmail.com or message to [protected]. Thank-you....
Complaint comments  Read comments Complaint category Education

Idp Ielts — Rechecking

 parneet2529 on Jun 21, 2017
Respected sir/madam
I parneet kaur d/o gurdev singh i gave my ielts exam on 20/04/2017 with passport number: p2297907
And i have paid 8850 rs. Date : 15/05/2017 i do not recieve any mail or my rechecked result. I want to apply for september intake. Kindly issue my rechecking result as soon as possible.
I shall be very thankfull to you.
With regards,
Parneet kaur
Passport no.:p2297907
Mobile no:[protected]...
Complaint comments  Read comments [2]Complaint category Education

Idp Ielts — Fraudulent activities

 alim2090 on Jun 8, 2017
They are not evaluating the bands on merit. They are purposely giving less band so the applicant again takes the test and they can earn more money.
They are taking undue advantage of the need of the applicants. I took the test twice from idp, first time i got 7.5 in all the subjects and second time after preparing even better than before i got 8.5 8 in two subjects and 6.5 in other two subjects which is not at all acceptable....
Complaint comments  Read comments [2]Complaint category Institutes

Idp Ielts — Trf delivery

 Aparna Reddybatinini on May 15, 2017
I am aparna from Ongole and few weeks before I sent dd for four universities to idp ielts chennai from that I got the mail from DHL courier services about reporting to 3 universities but for university of Bridgeport it is still not delivered. I want ielts trf to be delivered to university of Bridgeport because I paid for that tooo. For me main reporting is for university of Bridgeport so please kindly send my test report form to university of Bridgeport. I am worried because it's been so long but u guys still didn't report the test report form to university of Bridgeport. Please send it to university...
Complaint comments  Read comments [1]Complaint category Universities

Idp Ielts — Management

 Nikita Malik on May 15, 2017
I gave my IELTS exam on last Saturday (13th May, 2017). The quality of the entire managing process was very poor. They took a lot of time during the registration, told us to report sharp at 11:15 and shared that it would go on till 11:45, but it went on till 1pm, which in return wasted a lot of time.
Mainly- when we were taken to the examination hall, I was given the second last seat in the corner most row where the AC was extremely cold. It wasn’t just me but more than 30 students kept requesting the in charge person there to increase the temperature of the AC, they said it would be done...
Complaint comments  Read comments Complaint category Education

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