IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 2%
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84
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
413
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118

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



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Customer satisfaction rating
2%
Complaints
84
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (4)

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IDP IELTS Complaints & Reviews

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Idp Ielts — not changing exam dates on genuine request

 kapil.lkc on Apr 19, 2018
I have booked my ielts english language test exam for april 21st. I will not be attending exam due to health issues (Had kidney stones problem on march 25th and doctor suggested to not sit for long hours as this will increase pain and i will be operated on april 19th, i have all test reports, medical records if required). Also if i will try to postpone my operation, i have urgent office work to deliver on april 21st. So in both cases i m not available for exam. But idp team is not listening. I have told them to postpone to next available date that is may 12 but they are not agreeing. They are saying...
Complaint comments  Read comments Complaint category Education

Idp Ielts — their cooperation

 Gitansh Dhingra on Apr 6, 2018
I gave an ielts exam twice one in december 2017 then now in march so in december i got not good result but this time my exam was very up to the mark but i don't know how due to some technical error on both dates my previous result is reflecting same band score in every module two times is not possible and they are not cooperating me i paid them twice so at least they should cooperate otherwise i will sew them in coat soon. My name is gitansh passport no r6464466...
Complaint comments  Read comments Complaint category Education

Idp Ielts — ielts test report form not received [Resolved]

 sainithepro on Apr 3, 2018
I gave my ielts idp academic exam on 15/march/2018 in jalandhar city and the result was declared on 28/march/2018.
The test report form was dispatched through blue dart with awb#[protected]. The shipment arrived in jalandhar on 30/march/2018. They misplaced the courier their. I need the test report form as soon as possible. The ielts idp website shows they don't send replacement copies. Please help me....
Complaint comments  Read comments Complaint category Education

Idp Ielts — delay in investigation process

 Janeshwer Purushothaman on Feb 24, 2018
Many people make their future by taking up an ielts. But for me it has not been the case.

I had given the ielts test through idp chennai on the 14th of december 2017
11 weeks after giving the test, idp has not yet disclosed the results.

I have sent numerous enquires over the phone, mail and chat service, and yet there is no information shared about the results.

Idp is conveniently delaying the investigation process, quoting their policies as a reason for the delay.

This delay by idp ielts has costed me dearly. I have lost the...
Complaint comments  Read comments Complaint category Education

Idp Ielts — registration not completed but money deducted

 amol.bhoj@gmail.com on Feb 23, 2018
I registered ielts exam on date 21 april 2018 for mumbai west region
I will share my information please you can check and give me registration confirmation i don't want refund
Full name - amol shankarrao jadhav
Date of birth - 22-apr-1984
Email - amol. Bhoj@gmail.com
Mobile no - [protected]
Telephone -[protected]
Passport no-h7038694
Valid date[protected]
I didn't get any confirmation instead of get message your transaction is declined
I have completed registration and paid fees using online banking even money 12650 got deducted...
Complaint comments  Read comments Complaint category Computer Software

Idp Ielts — extreme delay of results

 akshijoshi20 on Feb 9, 2018
This is to inform you that my ielts exams were conducted on 20th january 2018 in ahmedabad and results were to be declared on 2nd february but yet it hasn't declared. Today, i got an updated mail that again it has been delayed from 2nd february to 9th february and now it's 16th february.

There are deadlines for my applications to be done in colleges and universities. I didn't expect this service from idp and now i am very much anguished and frustrated for the said.

Please do reply and let me know as soon as possible....
Complaint comments  Read comments Complaint category Education

Idp Ielts — fraud and malpractice by idp india

 nairanjali on Feb 8, 2018
My complain may not bring any changes to idp india but i would like to share my experience with those who are planning to give ielts and atleast want them to think 100 times before wasting money. I had given my ielts exam through idp 4 times. The first two result were the same as if it was just copy pasted. Also among the 4 attempts in 2 exams (2nd and 3rd attempt) i got 7 in writing and in 4th attempt i got 6.5 in writing. Just imagine if initially a candidate scores 7 in writing and then getting 6.5 in the following exam. This clearly exhibits that deliberately idp is giving less marking so that...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — waiting for my results for almost 4 weeks now

 Shahnayna on Feb 3, 2018
Hello,

I appeared for my ielts exam on 6 january, 2018.
Results were supposed to be out on 19th january, 2018. All the other candidates appeared with me from surat gujarat received their results. Few of them received on 19 january and remaining few peoples results were late stating the results are under some security checking. But by the end of next week 27 january. All the candidates received their results except me.

Since last 4 weeks the executive says it’s under investigation and we might take another week for the same. It has gone to idp australia for...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — regarding illegal and corrupt activities

 er.rajindersehga on Feb 2, 2018
Hello sir/ madam
This mail has been earlier posted.in bhatinda mostly in green palace and ashoka resort in which it was mentioned that (Jaskinder singh) who was caught and dismissed suspended from job. Then his cousin (Janmeet kaur) who is working as announcer helped his one of his known (Maninder singh) appointed as invigilator by her. (Maninder singh) is helping (Jaskinder singh) through different means through electronic devices. (Maninder singh) and (Janmeet kaur) both were appointed so that they can leak the paper. So as an idp institute management can do something to stop all the wrong...
Complaint comments  Read comments Complaint category Education

Idp Ielts — refund

 shubhs@27 on Jan 19, 2018
The money has been deducted on 21st nov. 2017, but the booking is not confirmed.in fact there's no booking on my passport no. As per idp ielts information. I called & emailed them several times & each time i call them they asked me for the statement reflecting the amount, transaction number & a scan of my passport which i did send several times. I called my bank & it shows them that the transaction has successfully happened with rs.12250 debiting from my account. I just want my money refunded at the very soonest. This is like cheating the test takers for no reason. Regards....
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — i am complaining that idp is not providing me trf and not picking call directly.

 Lovepreet Singh Wirring on Jan 2, 2018
I got my ielts result on 28th of december in 2017. I wanna apply for canada and i did not grt trf. Without trf i cannot apply for offer letter. I am facing several issues due to idp. Day by day i am getting late for my further studies. You will be responsible for it if i can't get trf as soon as possible. Already i wait for 5 days. I am getting too late. Also, i got less band score in writing module. I got only 5.5 and i wanna apply for rechecking. I can't apply for rechecking without trf. I will be very thankful to you if you provide me trf as soon. Already i wait for 5 days....
Complaint comments  Read comments Complaint category Education

Idp Ielts — idp ielts terms and conditions

 Vani512 on Dec 11, 2017
When booking a ielts test, selecting test dates are misleading.
You can choose the date for written test, but not the speech test.

The date for speech test is randomly chosen. They refuse to change the test date or refund the money.

The only explanation given is that they have put it as a 15th point in the terms and conditions page.

Why is not prominently displayed while selecting the written test dates? This is clear cheating....
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — still not received trf

 Monik1997 on Dec 6, 2017
I did my ielts test on[protected] at madurai. My results published on[protected]. And still i’ve not received my trf, there is no dispatch details provided me. I am in the urgent need of my trf for applying to the university. So please help me with it. And i’ve tried to reach you through helpline several times, but it was not reachable. Please don’t ignore this and take necessary steps on it....
Complaint comments  Read comments Complaint category Education

Idp Ielts — unprofessional attitude of advisor

 Varshakartik on Nov 28, 2017
I recently took admission for course in nz for oct'17 intake. Due to delay in the visa, my counsellor asked me to reapply for january which i agreed to since he said i won't have to pay a penny extra. However, when going through the new offer letter i realised there was a hike in fee by 400 dollars. It's really unfortunate i wasn't communicated about the same and when questioning him, he said he cannot do anything about it and i'll have to pay it. The attitude of my advisor has always been very casual since the beginning of the process. I have escalated about him to his seniors without any use....
Complaint comments  Read comments Complaint category Education

Idp Ielts — dissatisfied with results

 rajita nayyar on Nov 25, 2017
I am deeply depressed and disappointed of my results. I have appeared consistently for 3 times with idp. Everytime my scores were upto the mark except listening. For your reference, you can evaluate yourself. My candidate numbers were 064688, 216977, 263319. I was so much confident that first time i went for eor also spending 9000/- but results were unchanged to my dismay. This time i was 100% sure but again my result in writing module was just less by 0.5 band. I fail to understand that how can a candidate with such high scores in other modules, cannot improve on her writing even in 3 attempts?
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — fraudulent ielts exam

 Johnson V Alexander on Nov 12, 2017
Hi,
My name is johnson. I gave my exam on 28th of oct. I was quite shocked to see my worthless results. People out there are very keen to talk and help us but they are all business minded. I gave my exam with 100 percent efforts but failed in my results. I'm not sure what went wrong but i think they have knowingly failed me, to enroll once again and keep there business alive. Totally bad experience with idp.

I don't know why these people do exist in the world. Looting our money will only make you down. You have no idea if u continue this practice, further will only put a...
Complaint comments  Read comments Complaint category Education

Idp Ielts — purposely downgrading at ielts

 Rupesh Choudhary on Nov 5, 2017
I really doubt that they even check our answers sheet. I was expecting a band score of atleast 8 in my reading and was confident about it but seems like they down actors with score of 6.5. I really wonder if they check answer sheets. Thoroughly or they pick people in the lot to whom they want to downscore. This is money making process. After taking souch amount of money why don't thry make process more transparent by making it online.
Idp is running out a big scam.

People prefer to go for british council instead of idp...
Complaint comments  Read comments Complaint category Other

Idp Ielts — no proper prior intimation regarding an examination and extremely poor customer service

 Abi4399 on Oct 23, 2017
I had registered for ielts ukvi ac exam to be conducted on 14/10/2017 via idp india. Once i registered they delivered an email to me stating that the details about the speaking test schedule will be intimated to the candidate 7 days prior to the date of examination. The email further stated that the candidate can check their speaking test details on their online portal or by idp ielts voicemail no. As i had registered for 14/10/2017 (Saturday), i checked for the speaking test schedule on 8/10/2017 (Sunday) and 9/10/2017 (Monday) through the online portal and the voicemail no. Confused that the email...
Complaint comments  Read comments Complaint category Education

Idp Ielts — complain

 Er Ayushi Patel on Oct 18, 2017
Hello sir,
I have appeared my ielts on 5th october 2017 and today i get my result. Which was really a shocking one. I don't understand how idp give bands. First time i have appeared in british and i got 7 bands in speaking.
I am surprised that miss banerjee gave me just 5.5. It was really unfair to the students who are really capable at speaking. As i have given my best in speaking and was very nice. Really unsatisfied with speaking score and i am much dissapointed with miss banerjee.
It is a tremendous shock. I request you to respond me in my favour...
Complaint comments  Read comments Complaint category Education

Idp Ielts — I didn't receive the trf

 Udaykumar palsam on Oct 14, 2017
Respected sir,
Iam palsam udaykumar. I wrote on the exam on september 9 2017. I didn't receive the trf till now. Exam is completed about a month till now i didn't receive the trf. So please tell the details of the courier number for to know where the post is or can i apply at your office for another trf. So please kindly provide information about the trf whether it is posted or not....
Complaint comments  Read comments Complaint category Education

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