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Idp Ielts — Complaining about slot not booked after payment was deducted

Hello,
Respected sir/madam,
I am here to inform you that i have booked IELTS slot on 8th May 2023 for pen and paper based test for 27th May 2023. The amount of ₹16250 has been deducted from my bank account but the slot has not been booked. I have paid the amount using NetBanking hdfc bank and below are the transaction details.

My passport number is R5817517

Please resolve this issue as soon as possible.
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