IDP IELTS — Complaint against Idp kochi

Hi team,
I am extremely disappointed to file a complaint against the Idp kochi branch.
Approached the Idp kochi branch for seeking assistance in applying for Canadian university's.
Really harsh behaviour by the team since the beginning especially by the receptionist.

Most of the time, agents would be on leave.. even after coming back... there won't be any sort of follow up calls.. wasted a lot of money and time by calling them again and again...

It has been nearly 3 months since I applied through Idp...Not even once, I've got a call from them..

Today, I got a mail from one of the Canadian university(Victoria) saying that I have applied for the wrong course itself !!!...
this is following the rejection mail from another university..
Basically I have paid Idp, kochi 10000 Rs to screw me up!!!

If there is no action taken against this, I will NOT recommend this place to ANYONE who is planning to go abroad...