Idp Ielts — Delay in providing etrf

What you guys have done is completely unfair. I must have received my etrf after 2-3 working days of publishing of results. I got my result on 29th and Jan and it's 2nd February today and I still haven't received my E-TRF and today is the last date to apply for the university I was interested in. Because of your negligence I lost my chance to apply in the first cycle and now I have to wait another 3 months for the second cycle and because of your organization I lost my 5 months of time all this just because of your negligence. You guys don't even respond to mails and calls from students who took the exam. This is totally unfair and very worst behaviour from your side. I will not leave this here and I'll take this issue to the view of higher officials.