Idp Ielts — Didn't received the confirmation mail of slot , but money has credited

I am writing to express my disappointment and frustration with regard to my IELTS test booking. I booked a test slot for March 18th, 2023 at Vijayawada and made the payment for the same on March 11th, 2023. I have not received any confirmation mail or message from their side, which has caused me great concern and anxiety.

Despite making the payment, it was not reflected that my slot was confirmed. This has left me in a very precarious situation, as the exam is scheduled in just three days, and I have not received any communication from your end regarding my booking status.