Idp Ielts — E-TR[censored]navailable

I have given my exam on 15th January 2022, result is been declared on 28 th January 2022, it's been around 10 days still the TRF is unavailable, contacting their customer support daily, only gives fake assurance that it would be generated by evening, no concrete resolution been shared. Worst customer service earlier British council the conducting examination body used send the TRF by post, what point of spending so much money on exam and not not getting the service. No accountability at all. WORST EXPERIENCE WITH IDP