I took my IELTS through IDP on 4th of August, 2016 in Bangalore . The exam day showed us how unprofessional and cheap money making crooks IDP people are. Total exam duration was about 10 hours . It was a mockery of the candidates who turned up as early as 10 or 11 in the morning, when at 1 o clock they tell us that the courier with question papers have not arrived the test venue! They start their test finally at about 3 o clock and give us 2 biscuits for lunch ! For writing test we are told that the hall is booked for another occasion and we got to move to the terrace of the hotel where it was being conducted. Yes you all read it right. We went to the terrace, arranged our own chairs, fought over places to sit and finally finished writing module at 9:30 PM . After all this drama, I get to know that my results are withheld and IDP has the 'courtesy' to inform me about this 15 days after the test date. Moreover, to my shock and utter disgust, they can't even commit a date by when I will get my results ! And oh yes they can't even give a clear reason why my answers are selected for this so called 'quality check' / 'integrity check' scrutiny. IDP India, I seriously believe you guys should close your shop here and get lost. Cheaters! Was this information helpful? | 
My daughter took the test and I registered for her test paying by credit card (my credit card charged Rs 11300 a large sum of money but though we chose the date 26th of November 2016 as test date there should be advance intimation if there is change in date or any change in exam conducted by IDP (including additional test if any) however to our surprise IDP sends a mail (that went to spam folder) that there is a oral/ viva exam before 26th that would be held in 24th (the mail arrived very late, just 48 hours before the exam.
Accidentally the mail as it went to spam folder could not be noticed by us, also Candidate suffered from fever and severe tonsillitis so it was very distressing as both delay in noticing the mail and candidates physical condition made candidate miss the test, however candidate tried to call IDP (no one from IDP answered call despite repeated attempt) next at the test center on 26th Nov 2016, even candidate tried to seek help from Test taker for the same and test taker also considered the issue sympathetically and said yes the same will be re conducted in suitable date (that will be intimated) however as no call came from IDP we called and they said as candidate could not take exam on 24th Aug (oral exam) she must reappear the test however no examiner available to take exam in Pune (place where candidate stays) and no refund will be possible as candidate marked absent. This causes great distress to both candidate and parents.
This shows how casually the examiners/IDP who conduct IELTS (supposed to be professional body) behave without responsibility and accountability, this not only causes inconvenience to all concerned but also causes huge mental agony and financial loss for parents of candidate. This must stop.