IDP IELTS — I'm complaining about the service

Address:

PUTTADY ROAD KODDAIKALLAR BATTICALOA

I attended the speaking test on 27/07 /2022 at 17.40 via the video call.already there is a power outage.but they didn't make any nesassary arrangements for it in speaking part two I struggled with making a note and developed my ideas.it was my first attempt and I just lost my hopes.