Unfortunately, I couldn't appear for my actual IELTS tests due to my passport not having returned from the visa department. In order to reschedule the date, I was asked to pay a transfer fee with access to re-examination date anytime in the next 3 months.
Suddenly, I am given a test date in May - a time when I'm not even in the country, despite clearly stating my preference of July end.
When I bring this to their notice, they send automated replies, one asking me to pay a transfer fee again! Then they keeping pushing the issue, with no proper guidance or help until a point when it's too late and they can't help anymore!
Is this a joke? I am charged 20000 for nothing and expected to just forget about it! Was this information helpful? |
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