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IDP IELTS

Idp Ielts — My TRF not downloading

Address:GK 1 new delhi
Website:www.ieltsidpindia.com

I gave my IELTS exam on 20 Jan 2022 and my result came on 3 Feb 2022 but my TRF is not downloading since then. As, I need it for applying in college and for my visa process. I'm feeling very helpless because no one from IDP telling me what to do. Please help as I'm in trouble right now. I don't what to do now.
My passport number:- U7986575
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