Idp Ielts — Payment Deducted and paper not booked

Hi,

I hope you are well.
My passport number is M1770918. I booked the general pen and paper based exam for 11th May 2023 in Chandigarh. I made payment using UPI (paytm). Money got deducted from my account but paper is not booked yet. The transaction was done on 6th May 2023.

The UPI transaction reference number is[protected]. And the screenshot is attached below.

It is kindly requested to look into it and give the refund as soon as possible.

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Your sincerely