IDP IELTS — Payment Successful - No confirmation email/Test looks still unregistered

I had made a payment of 14700 INR on 4th Jan 2022 via Gpay (UPI).

The payment is successful but the IDP still shows that my test is unregistered.

When checked with my RM in the bank, it seems that the transaction is successful from both bank and the GPAY merchant. It is an issue with the receiving merchant.

Hence please check the issue at the earliest and refund the amount back as I have reschedule for my test again.

Many Thanks,

Regards