Idp Ielts — Poor Logistics arrangement

Address:

Chennai, Tamil Nadu, 600026

I wrote my IDP IELTS on 25th March at Bheemas Restaurant at Chennai Center. . I would say it was disaster. The logistics were not arranged properly. Lights and AC were not working. On the top of it we were asked to wait for 2 hours which created restless situation for all the candidates appearing for the exam. We waited from 1 until 3 pm to start the exam.
Once that is sorted and we began our exam, there was a short circuit that happened in the Hall and we were asked to move out immediately in between writing ... Imaging how you expect us to score in the exam in such mindset.
Pls arrange for refund or give us another opportunity to write the exam again. Am sure i did not do well.

Regards
Pushkala