Idp Ielts — Staff Negligence affecting score

My name is syeda Tabassum fatima hussain, passport no. X7144722 and my test centre was idp cd test centre, jubilee hills, Hyderabad.I Took IELTS GENERAL CBT TEST ON 5TH AUGUST 2023 . At the very beginning of the test the male examiner did not restart the computers for us .He saw that we have entered our login details and still our test was 0% loaded .He saw this on our screen and simply walked away.Later on a lady faculty came and she asked didn't the Sir restart your computer & restarted our computers but time had already started for the test but we had to wait again for restarting of computers after that we logged in again but we lost 10 mins and in my result they gave 5.5 in reading due to which my fee of 16250 is wasted .I want the exam centre to go through my scores of reading sections especially and increase the score to atleast 6 and above as it is completely the negligence of the examiners.Even in speaking test the examiner was half of the time her eyes were closed.She also seemed religiously biased and made faces when I spoke about a religious place in my answer.You can go through my voice recording and see that I deserve more than 7.5 .I am devastated by the way Idp has intentionally decided to to fail students.
I want IDP AUTHORITY TO TAKE STRICT ACTION AGAINST THEM AND SEE THAT MY OVERALL SCORE IS INCREASED FOR JUSTICE !!! I have paid a hefty amount not to get into depression scheme given by IDP CENTRE JUBILEE HILLS BRANCH.
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