| Address: | 600006 |
| Website: | www.idp.com |
Hello all,
I have been experiencing absolutely a terrible service offered by my counselors for both USA and Australia. To be more specific,
1. I was not offered any university shortlisting for my course by my US counselor. He did so once, and when I informed him I was not very comfortable with those (location wise, budget wise) and needed alternative set, I was never given any response.
2. Very poor SOP editorial Service. My SOP was given for editing in September last week . I happened to receive it back more than a month later with nearly no corrections /changes.( Though I had to pay elsewhere and get it edited).
3. I called him to provide me with a set of ambitious universities to apply for. He said he will by the week end but never did.
4.Very disappointed with my Counselor for Australian education. I don't receive any follow up mails from her whenever I request for help. Eg.,
i) I needed help with shortlisting universities according to my budgets and with their deadlines, She provided me one . But never followed up.
ii) I applied to University of Melbourne in an IDP educational Fair. I informed her that I needed her help in following up with the university. Again no response.
iii) Most importantly, I have been asking her to review my application to Carnegie Mellon University at Adelaide for the past 4 weeks. I have not got any response to that either. I am not able to proceed further without her review !
As such, I have paid 10, 000 INR to IDP USA counseling services but am absolutely disappointed with each and every service they provide. There is no element of cordiality in the help desk as well as no trace of responsibility (at least in my case) exhibited by anyone I have approached.
Having paid for their services, I had to do every work in every step of application process all on my own ! I am sorry to say this, I totally regret stepping into this place to get counseled. I would have rather saved that Rs.10000 to apply for a couple o[censored]niversities more. For not having got any help from IDP I think I even own my right to get my money back ! I am anyway forwarding this message to the IDP head office. Students like me do not have a choice but regret ! Do we?
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