Idp Ielts — Test venue not provided

Address:

Patiala

My speaking exam had been conducted on date 12 January 2022 at 12.20PM at Hotel clarion inn Amps Arjan complex, Patiala but when I reached for speaking venue location then idp team told me speaking test got cancelled. They told me you will receive new speaking venue details with in one hour or till the evening but I don’t receive still any mail. Afterthat, I received mail my whole exam will be conducted again but whenever I sent response against this mail I don’t receive any response.

Please resolve mentioned query asap so I can plan further accordingly.