Idp Ielts — unprofessional attitude of advisor

Varshakartik

from Vikasnagar, Uttarakhand

Address:

10017

I recently took admission for course in nz for oct'17 intake. Due to delay in the visa, my counsellor asked me to reapply for january which i agreed to since he said i won't have to pay a penny extra. However, when going through the new offer letter i realised there was a hike in fee by 400 dollars. It's really unfortunate i wasn't communicated about the same and when questioning him, he said he cannot do anything about it and i'll have to pay it. The attitude of my advisor has always been very casual since the beginning of the process. I have escalated about him to his seniors without any use. After paying the tuition fee and other expenses, they are again asking me to pay 400 dollars.

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IDP IELTS customer support has been notified about the posted complaint.

Nov 28, 2017

Updated by Varshakartik I am Varsha Kartik who recently took admission for a course in NZ for Oct'17 intake. Due to delay in the visa, my counsellor, Arun Bhaskar (IDP Nehru place) asked me to reapply for January which i agreed to since he said i won't have to pay a penny extra. However, when going through the new offer letter I realised there was a hike in fee by 400 dollars. It's really unfortunate i wasn't communicated about the same and when questioning him, he said he cannot do anything about it and I'll have to pay it. The attitude of my advisor has always been very casual since the beginning of the process. I have escalated about him to his seniors without any use. After paying the tuition fee and other expenses, they are again asking me to pay 400 dollars.