Dear IELTS IDP Team,
I hope this message finds you well. I am writing to express my concern regarding the non-receipt of a confirmation email or message for my IELTS Academic Test (computer-based examination) that I booked on the 10th of October. The scheduled test date is on the 14th of October, in the afternoon. Given the proximity of the exam date, I am understandably anxious about this oversight.
To provide a brief overview:
- Test Type: IELTS Academic (Computer-Based)
- Booking Date: 10th October
- Examination Date: 14th October
- Timing: Afternoon session
- Fee Amount: INR 16, 400
The fee amount of INR 16, 400 has already been deducted from my account. As evidence, I have attached my payment confirmation message that I received from my bank. Additionally, for your reference and to expedite the process, I have also attached the information that I provided during the registration.
I understand that technical glitches can happen, but considering the short span of time left before my examination, I am reaching out to request your immediate assistance in this matter. It is essential for me to have the necessary details and be fully prepared for the exam. I trust that IDP understands the significance of this exam to candidates like myself and would prioritize resolving such issues.
Please ensure that the confirmation, along with details of the venue and any additional instructions, is sent to me at the earliest. I would appreciate an acknowledgment of this complaint and a prompt resolution.
Thank you for your attention to this matter. I hope to hear from you soon.
Warm regards,
Was this information helpful?
Post your Comment