Idp Ielts — Useless "Study Abroad" Services-No refund even after complaining

Address:	Kolkata, West Bengal
Website:	www.idp.com/india/studyabroad

I am a prospective undergraduate applicant and sought out counseling services of IDP. They told me that they needed only Rs 10, 000 for the entire process: Application, counseling, editing and help with visa interview.The information is even present on their website.They have locations in multiple places in India and abroad as well. It sounded too much of a good deal.However, I didn't listen to my gut and now I am short of 10000 rupees ! What is most surprising is how companies such as this exist in metropolitan cities like Kolkata, Mumbai, Delhi..and no one bothers to take action.Even the people working there condones such actions. How despicable.
I even called their customer care team, they did file a complaint(or so they told me) and told me that I would receive a call.well, I still am waiting for that call.

I want a refund because my money didn't grow on a tree so to speak, and all working class individuals know how important that amount of money is.This isn't fair.I am 19 years old, for god's sake. My counselor seemed like a genuine person at first sight but fooled me again. I really want the refund and am tired of calling them everyday.They even have no foresight that my father who is physically disabled went there twice to ask for the money back.