Idp Ielts — Wrong Photo on TRF

I gave IELTS exam on 17th and 18th February 2022 through IDP India, due to some reason, my picture uploaded on TRF is of someone else. I cannot even put in words the level of stress that I am under and my parents. Please understand as a student, I gave the exam and fulfilled the requirement, and I followed the regulations. It's hard to comprehend why my future is at stake over a mistake I didn't make.
I am looking forward to getting admitted in the August/Sept 2022 batch, and I received rejection as their main requirement is TRF. I have been in constant touch with IDP India, they took my handwriting sample to cross-check but the process is taking a long time, it's been 2 months and I have no idea even if this issue is going to get resolved. According to their recent mail, the issue is at their IELTS Official Australia yet to be approved and later sent to Cambridge.

Please help me out I am in desperate need to get this fix. I'll evermore be thankful.