[Resolved] IFB Industries — Dishwasher | |||
I have been complaining about the defective performance of the following dishwasher for the last one year. Dishwasher Sl.no.[protected] Date of installation : 6.6.2020 Last time when technician came, I told him and wrote in the diary too that the door does not close. Most of the days, I have to try many times to close the door. Some days it gives out a noise but does not close. On inspection, I found that the hinges are rusted and defective. Outside the dishwasher also water leaks out and the body is getting rusted. See photos. We are aged persons, shelling out huge amount for buying this machine THIS IS DEFECTIVE, WORN OUT MACHINE WHICH DOES NOT WORK in every respect. Thanks N Kannan Was this information helpful? | |||
Nov 16, 2021 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 06, 2021 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience. Regards, IFB APPLIANCES Verified Support Oct 13, 2021 IFB Industries Customer Care's response Dear Sir/Madam, We are pleased to inform you that our technician has rectified the issue. Kindly observe the machine and you may write back to us on our Email : [protected]@ifbglobal.com for any further assistance. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/[protected] . Regards, IFB APPLIANCES | |||
 2 Comments | |||
Comments
Ticket No. [protected] assigned by IFB. The door does not close and hence I am unable to use the Dishwasher. I am 75 years old man, now cleaning vessels manually.
This Dishwasher is not working from the beginning and one or the other complaint crops up. The company is dilly dallying to complete the guarantee period. This machine must be replaced with a new defect free machine immediately.
N Kannan
This Dishwasher is not working from the beginning and one or the other complaint crops up. The company is dilly dallying to complete the guarantee period. This machine must be replaced with a new defect free machine immediately.
N Kannan
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].
Regards
IFB APPLIANCES