[Resolved] IFB Industries — front load — door is not locking

sandy_579

from Mumbai, Maharashtra

Address:

Guntur, Andhra Pradesh, 522265

Even though door is closed, display showing door is not closed.
Machine is not getting started because of the message.

Tried reaching customer care, but always getting message as all the customer care representatives are busy. Trying from 2 days.

Mob no : [protected]

Issue occured on 18th aug 2019

Expecting a faster resolution (Repair)

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Oct 8, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 23, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES