[Resolved] IFB Industries — Ifb front loading washing machine not working drum detached

[Resolved] IFB Industries — Ifb front loading washing machine not working drum detached

R Rayeesa M Mar 21, 2022

Bought a front load machine ~4 years ago and now the drum has detached and it's not working and making huge noise.. When contacted customer sevice.. They visited and told that it will charge 8000 for drum replacement which is quite high and took sevice charge of 350 for not resolving the issue. Was this information helpful? No (0) Yes (0)
Apr 23, 2022 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Mar 23, 2022 IFB Industries Customer Care's response Dear Rayeesa, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience. Regards, IFB APPLIANCES Verified Support Mar 23, 2022 IFB Industries Customer Care's response Dear Rayeesa, We tried calling you on the number you provided but unable to reach. Please share your alternate number and the best time to call so that we can assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/[protected]. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance. Regards, IFB Appliances
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