Before Buying a IFB washing Machine THINK 1000 times. If by any mistake the machine gets faulty and even if you have AMC there for the machine, then the fix will be purely depends on the merits of the AGENCY if they want to fix your machine or make you exchange your machine.
My name is Ravi B and my IFB washing machine is repaired for the last 45 days and nothing done from IFB at all even the machine has the AMC till MArch 2022.
Oct 14 2021 water LEAK issue created TICKET [protected] and then Oct 15 technician Subhan came and dismantled all the parts for the replacement but still NOW there is NOTHING DONE. He asked me to call SANTHOSH area manager for IFB to get the parts as he is not providing him. what a pathetic area manager and pathetic service from IFB.
Then again I waited cos some machine parts he said he dont get it fast and After diwali i called customer care again on Nov 20 and i see the ticket of Oct 14 is already cancelled by technician without telling anything to customer. So i reported about Santhosh and IFB and created new ticket [protected] and still the ticket has been cancelled by technician where i keep on creating ticket without anything from you.
So CUSTOMERS Stop BUYING IFB Appliances and buy other company products from Samsung or LG or Voltas. Was this information helpful? |
We are truly sorry for the inconvenience you faced with your IFB Product. Our database indicates that you are using one of our old models of washing machines which is now non serviceable.Hence, we recommend that you exchange your model with one of our current running models with latest features.Our Branch has already given you our best offer.Please let us know if there is anything else we can assist you with.
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IFB APPLIANCES