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IFB Industries

[Resolved]  IFB Industries — ifb washing machine/burnt smell

Address:Rangareddy, Andhra Pradesh, 500072

We are using ifb washing machine model of senorita aqua sx/vx 6.5kg 1000rpm... Still our product is in warranty, when we use cold-lightly soiled after the machine stops when we open the door of washing machine we are getting a burning smell inside and to the clothes, we are suffering from this issue from past few months, we thought it would stop but... Day by day it is increasing the smell, and some times we can see fog occuring in the machine when we open the door... We hope you team will solve my issue... Thanking you
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Feb 26, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2018
IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Jan 19, 2018
IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 
2 Comments

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Comments

I have purchased IFB machine but on visit for demo, technician informed that filter need to be installed in machine. why the filter is not given at the time of sale. All the facts are not onformed by dealer at the time of sale. I presume IFB is providing all this but dealer are removing the same due to competition in market. Please look into this
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IFB Industries Customer Care's response, Jan 13, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
We are using ifb washing machine model Diva Aqua VX 6 kgs and we are getting a burning smell and fog inside and to the clothes frequently and Still our product is in warranty, we are suffering from this issue. We hope your team will solve my issue... Thanking you .
Reply
IFB Industries Customer Care's response, Jul 10, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternalely you can write on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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